Growth methods
One method big companies use, cut down to the numbers a small business already has. Each post answers one question an owner actually asks.
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Profit9 Nov 2026 · 8 min read
Can I raise prices without losing my customers?
Raise prices without losing customers: the price-rise break-even
Every price rise feels risky. Here is the arithmetic big companies use to see how many customers you can lose before profit falls, a real restaurant-chain case, and the steps to test it on your own prices.
Profit2 Nov 2026 · 6 min read
Which products should I grow, fix or drop?
Grow, fix or drop: the BCG matrix, adapted for SMEs
Big companies decide where to put money with a simple 2×2. Here's a version that works with the numbers a small business already has, a real Malaysian example, and a free tool to map your own products.
Pairs with the free tool: Product portfolio mapper
Cash19 Oct 2026 · 4 min read
Why is cash tight when sales are fine?
Get paid faster: a 30-day collections routine for Malaysian SMEs
Unpaid invoices are cash you've already earned but can't spend. Here's a simple routine to shorten how long customers take to pay — and the one number that tells you it's working.
Coming up
A new method each week. These are the questions next in line.
Week of 16 Nov 2026Sales
We get enquiries but few buy. Where is the leak?
Week of 23 Nov 2026People
Why can I not trust my own staff with the work?
Week of 30 Nov 2026Sales
Customers stare at the menu and order the same safe thing. How do I steer them to the dishes I want to sell?
On the listCustomers
Why do customers buy once and disappear?
On the listPeople
Why does everything depend on me?